Privacy Policy

Last Updated:

Introduction

Cozyiulightau ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event decoration and photo zone services, visit our website, or interact with us in any way.

Information We Collect

We collect information that you provide directly to us when you:

Request a consultation or quote for our event decoration services
Contact us through our website contact form
Communicate with us via phone or email
Book our services for an event

The types of personal information we may collect include:

Name and contact information (email address, phone number, postal address)
Event details (date, location, type of event, number of guests)
Payment information (processed securely through third-party payment processors)
Any other information you choose to provide

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our event decoration and photo zone services
Process your requests, bookings, and transactions
Communicate with you about your events, our services, and respond to your inquiries
Send you service-related information, including confirmations, updates, and support messages
Comply with legal obligations and resolve disputes
Protect our rights and prevent fraudulent activity

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist us in operating our business and providing event decoration services (such as payment processors, delivery services, or subcontractors)
When required by law or to respond to legal process
To protect our rights, property, or safety, or that of our clients or others
In connection with a merger, acquisition, or sale of assets (with notice to you)

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Under UK data protection laws, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Object to processing of your personal information
Request restriction of processing
Data portability
Withdraw consent at any time where we rely on consent to process your information

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. For more information about how we use cookies, please see our Cookies Policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Cozyiulightau
Phone: +447761209166
Email: info@cozyiulightau.world
Address: Court Sports Ground, Imber, Ember Ln, Esher KT10 8EG, Great Britain

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